• MG Rd. Fancy Bazar, Guwahati, Assam 781001
  • 8401839962

Terms & Conditions

Your Terms & Conditions matters to us at jolporee.in

Booking & Payment

  • All bookings made through jolporee.in must be accompanied by full payment or advance as specified at the time of booking.
  • Your cruise booking is confirmed only after receiving payment and a confirmation message/email.
  • Prices displayed on the website are subject to change without prior notice unless already booked.

Use of Information

  • To process bookings and payments
  • To communicate booking confirmations and service updates
  • To improve website functionality and customer experience

Passenger Eligibility & Information

  • Accurate details (name & mobile number) must be provided at the time of bookin
  • Children below the specified age (e.g., 10 years) may be allowed free or at discounted rates for the Ferry services.
  • Children below the specified age (e.g., 5 years) may be allowed free or at discounted rates as per the cruise type.
  • Passengers with special needs or medical conditions should notify us in advance.

Onboard Rules & Safety

  • Passengers must follow all safety instructions from the cruise staff and captain
  • Life jackets and safety equipment provided must be used as directed
  • Smoking and consumption of alcohol/drugs onboard are strictly prohibited (unless specified otherwise by management).

Check-In & Boarding

  • Passengers should arrive at least 30 minutes prior to departure.
  • In case of late arrival or no-show at boarding time, we reserve the right to cancel your reservation without refund.

Changes by Jolporee Cruise/Ferry Service

  • Cruise schedules, timings, routes, or amenities may change due to weather, technical issues, river conditions, safety, or other operational reasons without notice.
  • Jolporee Cruise reserves the right to reallocate seats for convenience.

Liability & Conduct

  • Passengers must not disturb other guests, damage property, or behave in a disruptive manner.
  • Jolporee Cruise is not responsible for personal belongings lost or damaged onboard.
  • Parents/guardians are responsible for supervising minors at all times